Save as image

If you want to create an image from a video so you can use it in another application or edit it further in a photo-editing software (to create custom thumbnails), you can use the following steps.

If you need an image for email marketing, we suggest using pre-generated static/animated thumbnail which has the play button and time on it. [Link]

If, however, you want an image without the play button and time, use the below steps.

Note: Step 3 below works on Chrome and Edge; it may vary in other browsers.

Go to Video->Moments->Publish->Web

[1] Click on a moment to preview the video.

[2] When the video pops up, play the video to the frame that you want to save as image.

[3] Pause the video and right-click (see screenshot below) on the video. Then click 'Save video frame as' and save the file on your computer.

The image will be saved in PNG format.