AI and Data Privacy
Our customers' data privacy is of utmost importance to us. We are a responsible AI company and have been in business for several years.
The core of our offering is the Moments AI that we have developed in-house over the past 4+ years. Since we have built it in-house, we have complete control and ownership of our core AI, and have several IP (Intellectual Property) assets associated with it including patents granted and pending.
The USPTO granted our first patent on (US 11836181 B2) in 2023, and several more in various stages.
In addition to our Moments AI, certain modules in Parmonic use an LLM (Large Language Model). The Video-to-Blog module uses an LLM.
We use multiple LLMs including privately-hosted GPT models in our Microsoft Azure instance. We also use privately-hosted non-GPT models in our Microsoft Azure instance and are developing our own customer-specific SLMs (Small Language Models).
Enterprise customers have the option to use only Parmonic's Moments AI or use modules powered by LLMs in tandem with the Moments AI.
Customer videos are not shared with Microsoft when we use LLMs hosted in our instance of Microsoft Azure. Unless stated in the customer-specific MSA, customer videos may be used to train Parmonic models. Customer data is never shared with any of our LLM providers.
Unlike ChatGPT, Perplexity and other search solutions, we do not mine knowledge from customer videos. Videos are used strictly to improve the performance of our models and deliver better outputs to users. The content and knowledge contained in customer videos remains strictly confidential. Customer content is never comingled and is never used to generate content for any other customer.
Unlike a platform like YouTube, Parmonic is a private platform. Parmonic does not promote, share or post customer videos or assets anywhere. Only customer employees authorized to use Parmonic can publish or export content from Parmonic.
We offer several options for customers to protect their data such as Single Sign-On, Private Galleries, etc.. Please work with your Parmonic rep to understand and configure your options.