What happens to my videos after my subscription ends?
After your subscription ends you will no longer be able to log in to Parmonic and your videos (and associated data) will be deleted after the grace period.
We recommend that you download any videos (or other assets) before your subscription ends.
You can download videos, trailers, moments, transcripts, blogs or anything else that you have access to as part of your subscription tier. Files downloaded while your subscription was active are perpetually yours to use.
After the subscription expiration, your will be moved to the grace period during which Parmonic-hosted videos, landing pages and galleries will continue working but will carry Parmonic branding (watermark). We offer this so that your content don't suddenly go dark.
The grace period lasts 3 months.
If you wish to keep your videos/pages/galleries up without Parmonic watermark, you can purchase a Courtesy Plan for a small annual fees. Please contact our team to purchase that.
If you were not using embed codes, or just want to delete all your videos at the end of the subscription, you can delete your videos (instructions) before expiration or submit a ticket for bulk deletion.