What happens to my videos after my subscription ends?

After your subscription ends you will no longer be able to log in to Parmonic.

We recommend that you download any videos (or other assets) before your subscription ends.

You can download videos, trailers, moments, transcripts or anything else that you have access to as part of your subscription tier. Files downloaded while your subscription was active are perpetually yours to use.


After the subscription expiration, your account will be moved to a free Courtesy plan so that any embed codes or links you were using before expiration continue to work for at least six months. We offer this so that your webpages don't suddenly go dark. Videos on the free Courtesy plan will have the Parmonic watermark.


You can purchase a paid version of the Courtesy plan for a small annual fees to keep your embed codes/webpages/videos alive beyond the grace period. Please contact our team to purchase that.


Keywords: cancel, offboarding




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